Ticket Policies
Box Office Hours
10AM – 4PM, M – F
12PM – 8PM, Saturday*
12PM – 2:30PM, Sunday*
*Performance days only
In Person
350 Forbes Ave, Pittsburgh, PA 15222
By Phone
(412) 392-8000
Online
During performance dates, the box office will be open two hours before curtain time and a half hour after the performance begins.
Please note that the box office is unable to process exchanges and future sales one hour prior to curtain time on performance dates.
Lost Subscription Tickets
Subscribers may have lost tickets replaced free of charge by arriving at the Box Office at least one hour prior to curtain.
Lost Non-subscription Tickets
If your tickets have been lost, or left at home, come to the Box Office at least one hour before the performance. Show a staff member a photo ID and/or receipt of purchase, and we will gladly reprint your tickets.
Group Tickets
For groups of 10+, we offer a 15% discount. Please call the Box Office at 412.392.8000 to arrange for your group's visit.
Student Tickets
Point Park Students: Point Park students are eligible for one (1) complimentary ticket per performance. Must show a valid Point Park ID. Reservations may be made online, by calling the box office or in person at the Pittsburgh Playhouse and a valid Point Park ID will be required for pick up. Tickets can be picked up at the Box Office during business hours, or upon arrival for the performance. Read more here.
STUDENT RUSH!
Non-Point Park Students: Any high school or university student will receive one (1) ticket at 50% off the full price ticket rate, available at the box office only, 1 hour prior to each performance. Must show a valid student ID.
Child Tickets
All children must have a valid ticket. No babes in arms.
Complimentary Ticket Policy
Click here to review the complimentary ticket policy for patrons, staff, administration, faculty, students, and Conservatory of Performing Arts faculty and staff, both full and part-time.
Refunds
Dates, times, prices, and artists are subject to change. All ticket purchases are final. There are no refunds.
Ticket Exchanges
Patrons receive free ticket exchanges to any performance that is not sold out. Tickets must be received no later than 24 hours prior to a performance. If tickets are exchanged for a higher-priced ticket, the price difference will be charged. If tickets are exchanged for lower-priced tickets, the difference becomes a tax-deductible donation to the Pittsburgh Playhouse. Tickets are not eligible for exchange for past performances, including subscription tickets. We make every effort to offer you the best seating available at the time of your exchange, but cannot guarantee comparable seats.
Donate Tickets for a Tax Deduction
Can’t make the performance? You can donate your tickets back to the Pittsburgh Playhouse, and we’ll make them available for another arts patron to enjoy. We’ll also provide a tax-deductible receipt for your records in the form of a letter acknowledging your generous donation. Simply return your tickets to the Box Office at least 48 hours prior to the scheduled performance and ask that we send you a receipt.
Accessibility
Wheelchair seating is available for all performances. Please be sure to mention your needs when purchasing tickets to allow an appropriate location to be reserved for you. If you have already purchased your tickets but need assistance, please contact the Box Office at (412) 392-8000. In addition, designated performances will have American Sign Language Interpretation and Audio Description. Please see individual show pages for more information.