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Box Office Hours

10AM – 4PM, M – F
12PM – 8PM, Saturday*
12PM – 2:30PM, Sunday*
*Performance days only

In Person

350 Forbes Ave, Pittsburgh, PA 15222

By Phone

(412) 392-8000 

Online

www.pittsburghplayhouse.com


During performance dates, the box office will be open two hours before curtain time and a half hour after the performance begins.

Please note that the box office is unable to process exchanges and future sales one hour prior to curtain time on performance dates.


Lost Subscription Tickets

Subscribers may have lost tickets replaced free of charge by arriving at the Box Office at least 1 hour prior to curtain.

Lost Non-subscription Tickets

If your tickets have been lost, or left at home, come to the Box Office at least one hour before the performance. Show a staff member a photo ID and/or receipt of purchase and we will gladly reprint your tickets for a $5 fee per order.

Ticket Limit

Limit of eight tickets per performance per patron (regardless of the number of transactions). Ticket purchases are monitored and any tickets purchased above the limit will be voided without notice.

Group Tickets

Groups of 10 or more qualify for a 10% discount to selected shows. Contact the Ticket Services office for more information.

Student Tickets

Discounted tickets are available for students with a valid student ID for select performances.

Child Tickets

All children age three and up must have a valid ticket and sit in their ticketed location. Children under age 3 will require a lap ticket at a cost of $5 per child and are required to sit on a parent or guardians lap for the duration of the performance.

Refunds

Dates, times, prices, and artists are subject to change. All ticket purchases are final. There are no refunds.

Ticket Exchanges

Subscribers enjoy free ticket exchanges to any performance that is not sold out. Non-subscribers may exchange tickets for a $5 per ticket fee. In all cases tickets must be received not later than 24-hrs prior to a performance.  If tickets are exchanged for a higher priced ticket, the price difference will be charged. If tickets are exchanged for lower-priced tickets, the difference becomes a tax-deductible donation to The Wallis. Tickets are not eligible for exchange for past performances, including subscription tickets. We make every effort to offer you the best seating available at the time of your exchange but cannot guarantee comparable seats.

Donate Tickets for a Tax Deduction

Can’t make the performance? You can donate your tickets back to The Wallis and we’ll make them available for another arts patron to enjoy. We’ll also provide a tax-deductible receipt for your records in the form of a letter acknowledging your generous donation to The Wallis. Simply return your tickets to the Box Office at least 48 hours prior to the scheduled performance and ask that we send you a receipt. 

Accessibility

Wheelchair seating is available for all performances. Please be sure to mention your needs when purchasing tickets to allow an appropriate location to be reserved for you. If you have already purchased your tickets but need assistance, please contact the Box Office at (412) 392-8000.

Wheelchair seating is available for all performances. Please be sure to mention your needs when purchasing tickets to allow an appropriate location to be reserved for you. If you have already purchased your tickets but need assistance, please contact the Box Office at (412) 392-8000.